Store Manager job description
Cloutra team · Last updated October 12, 2026
A store manager runs the daily operations of a retail store, leads the staff and is responsible for sales and customer service. Use this store manager job description template to attract qualified candidates, and adjust the duties and requirements to fit your company.
Store Manager responsibilities include:
- Leading, hiring and training store staff
- Meeting sales targets and controlling costs
- Managing inventory, merchandising and customer service
Job brief
We are looking for a Store Manager to run the daily operations of our store and lead the team that serves our customers.
In this role you will hire, train and schedule staff, set sales goals, manage inventory, keep the store well presented and resolve customer issues. You will work closely with your store team, with the district or regional manager and with suppliers and head office departments.
To succeed, you should be a confident leader with retail experience, comfortable with sales figures and committed to giving customers a good experience on every visit.
Responsibilities
- Hire, train and coach store employees
- Create staff schedules that match coverage to customer traffic
- Set sales goals and motivate the team to reach them
- Monitor sales, expenses and payroll against the store budget
- Manage inventory, including ordering, receiving and stock counts
- Maintain visual merchandising and store presentation standards
- Resolve customer complaints and make sure service standards are met
- Oversee cash handling, deposits and opening and closing procedures
- Enforce company policies and health, safety and loss prevention procedures
- Report on store performance to the district or regional manager
Requirements and skills
- Proven experience as a Store Manager or in a similar retail management role
- Experience hiring, training and supervising a team
- Good understanding of retail sales, inventory control and merchandising
- Ability to read sales reports and manage a budget
- Hands-on experience with point-of-sale and inventory systems
- Strong leadership, communication and customer service skills
- Flexibility to work evenings, weekends and holidays as the store schedule requires
- Degree in business, retail management or a related field, or equivalent experience
Hiring a store manager?
Paste this job description into Cloutra. Its agents score every resume against it, run the first-round interview with each candidate, and write up the evidence. You review it and decide.
Frequently asked questions
What does a store manager do?
A store manager runs the daily operations of a retail store, leads the staff, manages inventory and is responsible for the store's sales and customer service.
What are the duties and responsibilities of a store manager?
Typical duties include hiring, training and scheduling staff, setting and tracking sales goals, controlling costs, managing inventory and merchandising, handling customer issues, overseeing cash handling and reporting on store performance.
What makes a good store manager?
A good store manager leads by example on the sales floor, develops their team, understands the numbers behind the store and keeps customers coming back.
Who does a store manager work with?
Store managers usually report to a district or regional manager. They work with assistant managers and sales associates, with suppliers and delivery teams, and with head office departments such as merchandising and human resources.